Toronto | Canada - Vision in Action Award of Distinction

Toronto | Canada
March 24 – March 29, 2015
Table of Contents
Vision in Action Award Overview
3
Key Dates and Action Items for Recipients
4
Destination Information
5
Accommodation Information
5
General Information
6
General Travel Information
7
Taxable Benefit and Expense Information
11
Daily Itineraries
12
Contact Information
17
This information package has been designed to provide Vision in Action recipients with all the information they need
to know about the Vision in Action celebration event.
The package is also an example of how we remain committed to keeping Vision in Action as environmentally friendly
as possible. We encourage you to save a copy of this package on your new iPad so it is available for quick future
reference, both leading up to the event and at the event.
Please pay close attention to the key dates on page 4. Your adherence to these deadlines is greatly appreciated, as it
will ensure timely planning and preparation for the event by the Global Recognition team.
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Toronto | Canada
March 24 – March 29, 2015
Vision in Action Award Overview
“TD’s Vision in Action recipients are an extraordinary group of individuals. They are leaders in our organization who
consistently demonstrate their commitment to living each of our Guiding Principles. Simply put, they are the best of
the best at TD.”
Bharat Masrani, Group President and Chief Executive Officer TD Bank Group
Congratulations on being named a recipient of TD Bank Group’s 2014 Vision in Action Award of Distinction!
The Vision in Action Award of Distinction is the highest form of individual recognition a TD employee can receive.
Recipients are chosen because they embody the spirit of TD’s Guiding Principles:
1.
2.
3.
4.
5.
6.
7.
Deliver Legendary Customer Experiences
Be An Extraordinary Place To Work
Operate With Excellence
Understand Our Business
Take Only Risks We Understand And Can Manage
Enhance Our Brand
Increase Shareholder Value
Approximately one in 1,000 of TD’s “best of the best” are recognized each year, enterprise-wide. Recipients receive:
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•
•
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Recognition celebrations and activities in the host city of TD’s Annual General Meeting for themselves
and a guest
An invitation to and recognition at TD’s Annual General Meeting
A VIP invitation to an exclusive Gala hosted by Bharat Masrani, Senior Executives and TD’s Board of Directors
A host of surprises to celebrate this great achievement!
As a 2014 Vision in Action recipient, you and a guest have been invited to Toronto, Ontario, Canada from Tuesday,
March 24 to Sunday, March 29, 2015.
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Toronto | Canada
March 24 – March 29, 2015
Key Dates and Action Items for Recipients
In order to ensure that recipients and their guests enjoy the best experience possible, we kindly ask all recipients to
complete the following tasks by the specified dates.
Date
Action Item
Register for the Vision in Action event by visiting www.tdvisioninaction.com. Registration should take approximately 10 minutes to complete.
Submit a copy/photocopy of your current business card to Jillian Coey via email
at [email protected] or interoffice mail at:
By February 20
Jillian Coey
66 Wellington St. W., 14th floor
Toronto, ON M5K 1A2
Cost Centre: 5141
If you do not currently have a business card, please advise Jillian Coey at [email protected]
Submit a headshot of yourself to Andrew Braithwaite at [email protected] or courier the photo on CD or DVD to:
Andrew Braithwaite
The Farm Inc.
250 The Esplanade, Studio 304
Toronto, Ontario M5A 1J2
The photo will be displayed on the recipient website, on the TD intranet site, on print
materials at the event and at the TD Annual General Meeting. To ensure consistency in photo quality, please ensure your photo meets the following specifications:
By February 27
•Colour
• Background must be white or a light, solid colour
• Camera is set to take an image with a file size of at least 1MB
• Head and shoulders only
• Don’t forget to smile!
Submit a signed legal release for both you and your guest to Jillian Coey via email at
[email protected] or interoffice mail at:
Jillian Coey
66 Wellington St. W., 14th floor
Toronto, ON M5K 1A2
Cost Centre: 5141
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Toronto | Canada
March 24 – March 29, 2015
Destination Information
Welcome to Toronto, one of the most multi-culturally diverse cities in the world, where over 140 languages are
spoken. The flavours, aromas, sights and sounds of almost every nation converge perfectly in the streets of Toronto’s
many neighbourhoods in this friendly cultural melting pot.
Toronto is a happening place: a vibrant city abuzz with activity, boasting some of the world’s finest restaurants, cool
bars, clubs and eclectic festivals. Described as the “New York of Canada”, Toronto offers a dazzling array of worldclass theatre, shopping and museums.
For more information on Toronto, visit: www.seetorontonow.com.
Accommodation Information
2014 Vision in Action recipients will celebrate being the best of the best at The Ritz-Carlton, Toronto.
During your stay in Toronto you may be reached at:
The Ritz-Carlton, Toronto
181 Wellington Street West
Toronto, Ontario
M5V 3G7
T: (416) 585-2500
F: (416) 585-2503
W: http://www.ritzcarlton.com/toronto
Check in time: 3:00pm
Check out time:12:00pm
Located in the heart of downtown Toronto, The Ritz-Carlton, surrounded by David Pecaut Square and Simcoe Park,
welcomes guests to the centre of the city’s bustling financial, sports, entertainment and performing arts districts.
Toronto’s only five diamond hotel, The Ritz-Carlton, Toronto is the proud recipient of the 2012 and 2013 CAA / AAA
5 Diamond Award and was recognized on the Condé Nast Traveler Gold List 2013 as one of “The World’s Best Places
to Stay”.
The hotel’s guestrooms and suites offer magnificent city or CN Tower and Lake Ontario views from their floor-toceiling windows. Room luxuries include heated perimeter flooring and large bathrooms with marble stone walls.
The decor throughout the hotel is understatedly sumptuous and features more than 450 pieces of original
Canadian art.
The leisure facilities at the hotel are superb. The Spa My Blend by Clarins is a one-of-a-kind spa oasis boasting the
natural light of a glass-enclosed fifth floor retreat. In addition to a state-of-the-art Techno-Gym, Kinesis and Precor
equipment, there’s a private yoga studio, hair salon, salt-water combination lap pool, a relaxation pool and a Jacuzzi.
These leisure facilities are available to the hotel guests at no additional cost.
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Toronto | Canada
March 24 – March 29, 2015
General Information
Meals
Most meals are included, with the exception of lunch on
Thursday, lunch and dinner on Friday (if not included in
your selected activity), lunch and dinner on Saturday (if not
included in your selected activity) and breakfast on Sunday,
as noted in the itinerary that follows. See page 11 for the
information about the $750 CDN stipend to cover meals
and sundry expenses. All dietary considerations indicated
on the registration forms have been noted.
Weather / Recommended Attire
Sunday. In case of an emergency outside of these hours,
please contact Brooke Soucier at (416) 729-3177.
Incidental Expenses
The hotel will maintain an incidental account to cover your
personal expenses such as telephone calls, room service,
mini bar charges, etc. Upon check-in, you will be required
to provide your credit card to establish your personal
incidental account. The hotel will hold the amount of
$200.00 CDN on your card. You will be responsible for
settling this account before you leave the hotel.
Early spring can be quite cool in Toronto with average
highs of 3°C (37°F) and average lows of -3°C (27°F).
Throughout March, the most common forms of precipitation are light snow, moderate snow, and light rain.
The dress code for most activities is casual.
We encourage you to advise your credit card company
of your travel plans to avoid any inconveniences when
making credit card purchases during the event.
Telephone Calls / Wi-Fi
The Vision in Action program has made great strides in
recent years toward providing a more environmentally
friendly celebration and we remain committed to doing
our part to protect the environment. We are, whenever
possible, eliminating paper and plastic, reducing waste,
reusing and recycling, conserving energy and water
and choosing sustainable products. We always strive
to make choices that are good for us and good for the
environment.
Your guest room is equipped with a telephone that
allows you to make direct-dial or 1-800 calls. You will be
responsible for any charges (i.e. connection fees, access
charges and airtime charges) associated with longdistance or non-local calls. Your guest room also offers
complimentary Wi-Fi during your stay.
Gratuities
All gratuities for planned Vision in Action celebration
events have been prepaid. This includes tips for porters,
waiters (included meals only) and bellmen. Gratuities
for personal activities such as hotel bars, room service,
or mini-bar charges are not included and should be
considered at your discretion.
Hospitality Desk
Throughout your stay, there will be a TD Vision in Action
Hospitality Desk staffed by representatives from The Farm,
the event management company which supports the
Vision in Action program. On Wednesday and Thursday,
this desk will be located on the 2nd floor foyer of the hotel.
On Friday, Saturday and Sunday, this desk will relocate to
the 4th floor foyer of the hotel. The Hospitality Desk will
be open from 7:30am to 5:00pm from Tuesday through
TD and Vision in Action’s Commitment to
the Environment
The Ritz-Carlton Environmental Conservation program
is intended to put a framework around and provide
guidance for three core areas of focus: Sustain, Protect,
Experience:
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•
•
•
•
The hotel is deep water cooled
They use steam to heat the building and also power their laundry room (they have no boilers on site)
Monthly community clean ups in Simcoe Park as part of their Community Footprints program –
www.ritzcarlton.com/en/CommunityFootprints.htm
Waste divergence program – recycling and garbage
Soap recycling program
If you have ideas to keep TD and Vision in Action as
environmentally friendly as possible, please contact
Jillian Coey at [email protected]
Toronto | Canada
March 24 – March 29, 2015
Page 6
General Travel Information
Travel Document Information
Canadian citizens require government-issued photo ID to
travel.
U.S. citizens must carry a passport valid for travel to
Canada, which must not expire before the date of return
to the U.S. However, as entry requirements are subject
to change without notice, and in order to avoid delays
and misunderstandings, we strongly recommend that
passports be valid for six months after the final
date of stay. For further U.S. passport information, visit
www.travel.state.gov.
Non-U.S. citizens who are Permanent Residents or
Landed Immigrants in the U.S., in addition to a valid
passport, may require additional documentation for
entry into Canada. For further information, visit
www.cbp.gov/travel.
For international citizens, visas and passports with
six months validity may be required. Based on your
completed registration, McTavish Travel will advise entry
requirements. International citizens are responsible for
obtaining all necessary travel documents. For further
information, visit www.cic.gc.ca.
Please ensure that you carry your travel documents with
you at all times while travelling. We recommend your
travel documents be placed in your pocket or carry-on
luggage and not in your checked luggage.
Canada:
Emergency Travel Medical coverage provides reimbursement
for eligible emergency medical expenses not covered
under your provincial health care plan when you are
travelling, up to 60 days, on TD business1. You must be
covered by a provincial health care plan or equivalent
to be eligible for Emergency Travel Medical. If you have
lost your Manulife benefits card, be sure to print off your
Manulife Emergency Travel Assistance card from the
Benefits & Pension website (under Forms and Resources)
before you leave. This card provides you with the
numbers to call in the event of a medical emergency:
In Canada and U.S. call toll-free: 1 (800) 265-9977
Elsewhere call collect:
1 (519) 741-8450*
A spouse that meets the definition of eligible dependents
for the TD Employee Benefits Plan (Canada) is covered2
if they are travelling with the employee. For further
information on eligible dependents, please review
the Benefits and Pension website. Guests of Vision
in Action recipients (who are not considered eligible
dependents for the TD Employee Benefits Plan (Canada))
are responsible for their own Emergency Travel Medical
Insurance.
Employees enrolled in the TDI (GI) Employee Benefits Plan, must have medical coverage, which includes emergency travel medical coverage for personal or business trips up to 60 days. If you have lost your Manulife benefits card,
contact Manulife before you leave to obtain a replacement.
1
A spouse must be enrolled in the medical coverage of the employee enrolled in the TDI (GI) Employee Benefits Plan to be eligible for emergency travel
medical coverage.
2
Emergency Travel Medical Information
Since the Vision in Action event is a business event, your
emergency travel medical coverage will provide you with
medical and accident coverage while travelling. Please
refer below for information pertaining to your country
of residence. Please also note information relating to
coverage for your guest.
* Some countries may not accept collect calls. You may be required to pay up
front and submit for reimbursement.
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March 24 – March 29, 2015
U.S.:
Employees travelling outside of the U.S. are covered for
emergency room visits, medically necessary follow up
visits and emergency prescriptions by TD’s medical plan.
The emergency services must be authorized by National
Medical Excellence (NME) at (215) 775-6445 and will be
paid at the network benefit level. You must submit any
claims directly to Aetna for reimbursement. The member
may obtain the proper claim forms by either logging into
the Aetna Navigator to print them or by calling member
services and having it mailed, faxed, or emailed to them.
A spouse that meets the definition of eligible dependents
for TD America’s Most Convenient Bank medical plan is
covered if they are travelling with the employee. Guests
of Vision in Action recipients (who are not considered
eligible dependents for TD America’s Most Convenient
Bank medical plan) are responsible for their own
Emergency Travel Medical Insurance.
UK:
TD provides you with travel cover for emergency medical
expenses while on business trips away from your regular
place of employment. You are automatically enrolled
under this provision upon your date of hire.
Spouses or guests of Vision in Action recipients are
responsible for their own Emergency Travel Medical
Insurance.
For the UK, Emergency Travel Assistance is provided by
Chubb Assistance. An assistance card can be obtained
from Human Resources. This card provides you with the
hotline number to call in the event a medical emergency
occurs: +44 (0) 20 7895 3364. Policy # 64788060.
Travel from Home to / from the Airport or
Train Station
Transportation to and from the airport or train station has
not been pre-arranged as part of the event. Expenses for
travel to and from the airport or train station, including
parking charges, are to be approved by your people
manager and expensed to your cost centre or RC. When
travelling on Bank business, travellers must make every
effort to minimize the cost to the Bank and to our clients,
and commit to environmentally efficient and responsible
travel practices.
Should you decide to drive to Toronto, TD will cover
the cost of your mileage. Please refer to page 11 for
information on how to report and cover the mileage
expense. Parking costs at the hotel during the group
dates will be covered by the program.
Airline or Train Ticket
When you receive your ticket via email, please review
your flight or train itinerary carefully and report any
discrepancies to Allyson Pelisek or Jina Aslanyan. The
name on your electronic airline or train tickets must
exactly match that of your personal identification (e.g.,
passport). Otherwise, boarding may be denied.
T: (905) 465-4215 (Allyson) or (905) 465-4213 (Jina) or
toll-free: 1 (866) 457-6911.
E: [email protected] or [email protected]
Luggage Identification
Please be sure to complete the TD Vision in Action
luggage tags and attach them to every piece of luggage
(carry-on included). Please remove all out-dated tags
from your luggage. These tags expedite the identification
and safe handling of your luggage at the hotel and at
the airport and train station. We also suggest you include
your address somewhere inside your luggage, just in case
tags go astray.
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March 24 – March 29, 2015
Airport Check-In
Please refer to your personal ticket that you will receive
by email for your departure time to Toronto. You are
requested to check in at your designated airport a
minimum of two hours prior to your flight departure to
allow time for airline check-in, Immigration and Customs
(for U.S. citizens), formalities and security clearance.
Check-in will close 60 minutes prior to the scheduled
departure. Passengers who arrive late may be denied
boarding.
All flight times are subject to change without prior
notice. We recommend that you contact the airline
before leaving for the airport to confirm your departure
time. If you are having someone meet you at the airport
on your return, they should also call the airline to verify
arrival time.
Baggage Allowance and Fees
Baggage allowances and fees vary by airline and are
subject to change at any time. To ensure you have the
right information, remember to check with your airline
to confirm this information before you depart for the
airport.
A portion of the $750 CDN stipend you will receive (see
page 11) is to cover the cost of the airline’s charge for
one piece of baggage per person for you and your guest.
You will need to pre-pay your baggage fee (if applicable),
which can be done during online check-in for your flight
24 hours prior to departure or at the airport. Please
visit your airline’s website to confirm the amount of any
applicable baggage fees. Should your luggage exceed
maximum weight you will be required to pay the excess
cost at your own expense.
All carry-on items are subject to screening. Ensure that all
electronic devices are operational. For security reasons,
you may be asked to turn on these devices. The airline
reserves the right to prohibit any item that they consider
to be a security risk. For security and easy access, we
advise you to carry your personal identification, valuables,
airline tickets and any necessary medications in your
carry-on bag, not in your checked luggage.
Liquids on Board
Transportation Security Administration will permit up
to 100 ml (4 oz.) of non-prescription liquid medications
through the security checkpoint and onboard airplanes.
Low blood sugar treatments, including glucose gel
for diabetics, is permitted. Travelers can bring 90 ml
(3 oz.) containers of toiletries. Items must be in a one
litre (quart) clear, plastic, zip-top bag. All lighters are
prohibited in carry-on luggage.
Lost Luggage
It is unfortunate, but true – from time to time, luggage
does go missing. We suggest you carry essentials in your
carry-on baggage (necessary toiletries and a change of
clothing and prescriptions, within the “Liquids on Board”
guidelines above). Advise someone from The Farm travel
staff if your luggage does not arrive, so appropriate
forms can be completed before departing the airport.
They will follow up with the airline to locate your luggage
as quickly as possible.
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Train Station Check-In
Please refer to your personal ticket that you will receive by email for your departure time to Toronto. You are
requested to check in at your designated train station a minimum of 45 minutes prior to your train departure to allow
time for check-in. Passengers who arrive late may be denied boarding.
All train times are subject to change without prior notice. We recommend that you contact VIA Rail before leaving for
the station to confirm your departure time. If you are having someone meet you at the train station on your return,
they should also call VIA Rail to verify arrival time.
Baggage Allowance and Fees
Baggage allowances and fees vary and are subject to change at any time. To ensure you have the right information,
remember to check with VIA Rail to confirm this information before you depart for the train station.
A portion of the $750 CDN stipend you will receive (see page 11) is to cover the cost of the train charge for one
piece of baggage per person for you and your guest. Please visit the VIA Rail website to confirm the amount of any
applicable baggage fees. Should your luggage exceed maximum weight you will be required to pay the excess cost at
your own expense.
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March 24 – March 29, 2015
Taxable Benefit and Expense Information
Cash Stipend/Taxable Benefits
TD will provide you with a $750 CDN stipend, which will be reduced by the appropriate taxable benefit amount
when the add-to-pay is processed. The after-tax amount can be used to pay for sundry expenses such as baggage
fees and meals during the event. All taxable benefits for the Vision in Action program will be paid by TD on
your behalf.
Expenses
Per the above, baggage allowance and sundry expenses are to be covered using the $750 CDN stipend TD is
providing. If you are travelling by car, TD will cover the cost for mileage.
For Canadian recipients, mileage expenses are to be submitted via the Travel & Expense system to cost centre 4252
no later than April 30, 2015. If your job level is 10 or below, please select Karey Stanley-Boyd as the approver. If your
job level is 11, please select Jennifer Mena-Yiukay as the approver. Prior to submitting the completed expense claim,
please mail a copy of the draft claim to:
Jillian Coey
66 Wellington Street West
TD Tower, 14th Floor
Toronto, Ontario M5K 1A2
Jillian will review and obtain approval for the draft forms and advise when you can submit the claim in the system.
For U.S. recipients, mileage expenses are to be charged to the home RC no later than April 30, 2015.
If you have any questions regarding expense submission, please contact Jillian Coey at (416) 983-5423 or
[email protected]
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March 24 – March 29, 2015
Daily Itineraries
Tuesday, March 24, 2015
If you are travelling by air, when you arrive at the airport, please proceed to the baggage claim area and look for the
Vision in Action sign. Pre-arranged transfers have been organized from the airport to The Ritz-Carlton on group dates
only.
Throughout the day, Vision in Action recipients and guests will arrive at the hotel and will be greeted at the TD
Vision in Action Hospitality Desk. At this time, you will receive your room key, name badge and other pertinent event
information.
If you are arriving by car, please have the hotel valet park your vehicle. Valet costs will be covered on group dates only.
Depending on your arrival, you’re free to spend the remainder of the day at your leisure. Check-in time at the hotel
is 3:00pm. The hotel will do its best to accommodate early arrivals, but cannot guarantee it. If your guest room is not
ready when you arrive, your luggage can be stored.
Event: Welcome Event and Dinner
Time: 6:00pm – 11:00pm
Location: Ritz-Carlton Ballroom (2nd Floor)
Dress Code: Casual - dress for a fun, informal evening. Jeans are encouraged!
The formal agenda begins this evening with a welcome event and dinner. Please join your host Sue Cummings,
Executive Vice President, Human Resources, for cocktails in The Ritz-Carlton Ballroom located on the 2nd floor of the
hotel. Dinner will follow.
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March 24 – March 29, 2015
Wednesday, March 25, 2015
Event: Breakfast and Community Giving Activity Information Session
Time: 7:30am – 12:00pm
Location: Ritz-Carlton Ballroom (2nd Floor)
Dress Code: Casual - Jeans accepted. Coats are recommended.
Recipients and guests are invited for breakfast in the Ritz Ballroom located on the 2nd floor of the hotel.
The information session will begin at 9:00am, following which recipients and their guests will be transferred to the
location of the community giving activity.
Event: Lunch
Time: 12:00pm – 2:00pm
Location: TD Tower, 54th Floor
Dress Code: Casual - Jeans accepted
Enjoy lunch in the heart of Toronto’s Financial District atop the TD Tower, TD’s global headquarters. After lunch, the
remainder of the afternoon is at your leisure.
Event: Evening Off Property – Celebrating Toronto!
Time: 4:45pm – 9:30pm (Please meet in the hotel lobby at 4:45pm for your transfer)
Location: CN Tower & Ripley’s Aquarium
Dress Code: Casual - Jeans accepted
Recipients and guests will join host Sue Cummings for cocktails and dinner at the CN Tower, one of the Seven
Wonders of the World, featuring unforgettable food and a magnificent revolving view of Toronto more than 351
metres (1,151 feet) below. Dessert will follow at one of Toronto’s newest attractions, Ripley’s Aquarium.
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Thursday, March 26, 2015
Event: Breakfast
Time: 7:00am – 8:45am
Location: Wellington Ballroom (4th Floor)
Dress Code: Business Attire (Business suits, collared, buttoned shirts and ties for men; business suits, including skirted
suits or pantsuits for women)
Join your fellow Vision in Action recipients and guests for a private breakfast in the Wellington Ballroom, located on
the 4th floor of the hotel. A briefing will be made to the group prior to attending the AGM, so please ensure you are
in the ballroom at 8:45am.
Event: TD’s Annual General Meeting
Time: 9:30am – 12:00pm
Location: John Bassett Theatre, Metro Toronto Convention Centre
Dress Code: Business Attire (Business suits, collared, buttoned shirts, and ties for men; business suits, including skirted
suits or pantsuits for women). Coats are recommended.
TD’s Annual General Meeting will take place in the John Bassett Theatre, located at the Metro Toronto Convention
Centre. The theatre is located a short walk from the Ritz-Carlton Hotel. Recipients and guests are required to attend.
For a copy of TD’s Annual Report, or for more information on the Annual General Meeting, visit the Investor Relations
website by clicking here.
Event: Lunch and Afternoon at Leisure
Time: 12:00pm – 6:00pm
Recipients and guests are welcome to enjoy the remainder of the afternoon at their leisure. Please drop by the TD
Vision in Action Hospitality Desk for suggestions on places to visit in Toronto.
Event: Gala Event and Dinner
Time: 6:00pm – 2:00am
Location: Ritz-Carlton Ballroom (2nd Floor)
Dress Code: Cocktail Attire - Dress, skirt/blouse, or pant suit for women and jacket and tie for men; tuxedos are not
required.
It’s time for the Vision in Action recipients to shine! Festivities begin with a cocktail reception in the Grand Foyer of
The Ritz-Carlton Ballroom. The gala event, including dinner and dancing, will follow.
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March 24 – March 29, 2015
Friday, March 27, 2015
Event: Breakfast
Time: 7:30am – 9:30am
Location: Wellington Ballroom (4th Floor)
Dress Code: Casual - Jeans accepted
Recipients and their guests are invited for breakfast in the Wellington Ballroom.
Event: Optional Activity Day
Please refer to the activity confirmation you received via email for details on departure location and times.
Event: Afternoon and Evening at Leisure
Upon return from your activity, enjoy the remainder of the afternoon and evening at leisure. Please drop by the TD
Vision in Action Hospitality Desk if you have any questions about restaurants or places to visit.
Saturday, March 28, 2015
Event: Breakfast
Time: 7:30am – 9:30am
Location: Wellington Ballroom (4th Floor)
Dress Code: Casual - Jeans accepted
Recipients and their guests are invited for breakfast in the Wellington Ballroom on the 4th floor.
Event: Optional Day Trip – Tour of Niagara Region
Time: 9:45am to 5:00pm
Please refer to the confirmation you received via email for details on departure location and time.
Upon return from your activity, enjoy your evening at leisure. Please drop by the TD Vision in Action Hospitality Desk if
you would like to ask questions or get suggestions on places to visit.
Event: Day in Toronto at Leisure
For those recipients and guests who chose to spend the day in Toronto, please drop by the TD Vision in Action
Hospitality Desk if you have any questions about restaurants or places to visit.
Departure: A departure notice will be placed in your room on Saturday afternoon. Please read it carefully as it
contains important information about your departure. Details will also be available at the TD Vision in Action
Hospitality Desk located on the 2nd floor of the hotel.
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March 24 – March 29, 2015
Sunday, March 29, 2015
Event: Breakfast at leisure
Recipients and their guests enjoy breakfast at leisure.
Dress attire for the day is casual - Jeans accepted.
Recipients and guests are at leisure until the time of departure. Depending on your departure time, please bring your
luggage to the bellman where it will be stored until you are ready to depart the hotel. Check-out time is 12:00pm.
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Contact Information
If you have questions or require assistance, we’re here to help!
The Farm is the event management company we’re working with to help arrange the details of your trip. They will
be on site at the hotel at our TD Vision in Action Hospitality Desk to help you with anything you may need during
your stay.
Should you have questions about the information contained in this package, please contact the appropriate person
below.
General Program and TD-Specific Inquiries
Jillian Coey
Specialized HR Associate, Recognition Programs
T: (416) 983-5423
E: [email protected]
General Event Inquiries
Brooke Soucier
T: (905) 469-6267
C: (416) 729-3177
E: [email protected]
Air Travel (Pre-event)
Allyson Pelisek or Jina Aslanyan
T: (905) 465-4215 (Allyson) or
(905) 465-4213 (Jina)
Toll Free: 1 (866) 457-6911
E: [email protected] or [email protected]
Should you require assistance with your return flight or train travel during the event, the staff at TD’s Hospitality Desk
will be happy to assist you.
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