Draw up an action plan

Rippleffect information sheet
Step 3: Develop an action plan
Draw up an action plan
Once you have identified the water savings devices and practices that are most suitable for
your site you should be in a good position to develop an action plan to improve water use in
your organisation. This Rippleffect information sheet provides example action plans for a hotel,
an office and an industrial site.
It is important to have a clear and easily understood plan to ensure:
all of the achievable savings are identified;
the exercise doesn’t become a one-off ‘purge’;
ongoing savings are pursued; and
employees remain motivated to help implement the ideas.
The plan should make it clear whether the whole site is being addressed or just one part. For
example, for a large site, you could select one area or department for a pilot study.
The plan should also cover all of the planned activities so if the overall programme of work is
likely to last 12 months or more, setting regular milestones, such as monthly milestones, can
be important.
Remember, when you are preparing an action plan, it is important to make sure that
the objectives you set are SMART:
S specific (e.g. well defined to all of your colleagues);
M manageable (e.g. know when the target is achieved);
A achievable (e.g. within the availability of resources and knowledge);
R realistic (e.g. the goal is attainable within the time available)
T timely (e.g. specify completion within a defined time period)
A template for an action plan is shown in Figure 1 and can be downloaded here.
Figure 1 Rippleffect action plan template
Sample action plans are provided for a hotel (Table 1), an office (Table 2) and an industrial
site (Table 3).
Table 1 An example action plan for a small hotel
Staff member
Target date for completion
Use tanks to collect
surface water
Reduce flood risk
Hotel Manager
31 October 2015
Install 400 litre water
butts x12
Rainwater used for garden
Hotel Manager
31 October 2015
Recover water from
restaurant and kitchen
104 m3/year mains water
30 September 2015
Install water saving
devices in toilets. Replace
old toilets with dual-flush
Water use reduced by up
to 2 litres per flush. Water
use reduced by up to 4
litres per flush
Hotel Manager
31 December 2015
Table 2 An example action plan for an office
Benefit (savings)
Staff member responsible
Target date for completion
Installation of urinal
Facilities Manager
31 December 2015
Facilities Manager
31 October 2015
Reduction of heat load in
Facilities Manager
30 November 2015
Lagging of hot water
Facilities Manager
30 September 2015
Reduction of cistern flush
Table 3 An example action plan for an industrial site (a factory)
Staff member responsible
Target date for completion
Install 28 water meters
Data available on water
use in different parts of
Facilities Manager
March 2015
Implement a water
reduction campaign
Involve all staff and
benefit from their ideas.
Poor practice using
excessive volumes of
water eliminated.
Environment Manager
April 2015
Construct a water balance
for the site
Identified leak costing
£11,000/year and
repaired it
Environment Manager
May 2015
Reduce hot water supply
Avoid excessive water
use and heating costs
Facilities Manager
March 2015
Fit urinal controls
Prevent excessive water
use when building
Facilities Manager
June 2015
All of the above combined
Saving of 17,000 m3/year
= £13,000/year
This information sheet is one of a series from the Rippleffect, for more information click here.